Bankers Life And Casualty Company
Reviews and Complaints

Uh, Genworth is not in trouble, but Banker's Life is. You may be confusing GE or Genworth Financial with Genworth Life Insurance Co. Genworth Life is the company that issues long term care insurance.

The B rating is investment grade. Its considered secure. Note AIG and Genworth are both A rated and are in trouble.

wow, I actually just rec'd a call from a hiring rep there asking to set up an interview and now that I have read this thankfully, I will decline. He truly made the job sound to good to be true...I guess, at my age, I should have known there was a catch..lol:-) thanks for sharing

when i went to the first interview and filled out the form about how interested i was, i wrote things like i dont know why i'm here and this company has no benefits for me. next thing i know, they're calling me saying i'm qualified and want to interview me.

You Banker people need to listen to yourselfs.

Any outsider can tell by the way you bicker etc, that there is something wrong here.

The message is help out the elderly with you guys and all I hear is the opposite.

I'm sure there is a more honorable way to make a living and at the same time really help the elderly.

Joke is the first word that comes to mind.

I'm sure one of you Banker Elitest will have some 22 year old words of wisdom on this one. Real selling attraction!!

:grin :grin :grin :grin :grin

K :(

:zzz

Greg, I am thamkful that this commentary was able to help you. I know what you mean about that Banker's agent.

But what I am realizing is that sales is the kind of job a gambler would love. There is the attraction of those few who luck out and made it big. It really is a game of odds with your life at stake. Odds which you aren't even able to try to calculate because some factors are hid from you until they have you.

At a gambling casino or lottery at least you can accurately calculate your odds of winning.

From what I have seen fron the additional comments here and the other site alluded to, the majority here want NOTHING to do with Banker's. That Banker's agent Really muddied up the water with that LONG filobuster saying practically nothing relevant to the items above at all.

Ok your whole statement is ignorant in and of itself. Anyone named Bankers agent is of course going to try and lure you into his trap.

He insults everyone who isnt with him and acts like his employee's are better then everyone else. You know what I am happy I did the research before going into the interview Monday. Seeing how much of all these banker punks are elitest.

Enjoy screwing other over, but I am happy I read up on the situation before going full steam ahead. Oh and by the way my grammer might not be perfect, but I dont use spell checker for something that should come from the heart.

Well spoken "C." That BBB rating I would have to check on though, ie; what year, what geographical area, what category or division, etc. I think the biggest conflict or complaint here is not lazy/hard worker or ***-poor mentallity/***-rich mentality but rather is the differentiation of sales as opposed to other employment.

Sales work requires a particular type of personality and character and a person who is more willing to gamble with their future employment with the same company. It also requires one who is willing and able to put a lot more of themselves and their resources into the intial phase of employment with no guaratee of a return for their investment or for future longevity, as I said. Not that this is nesessarily a bad quality at all. But many people would not see investing so much with no guaranteed return very prudent or wise and would rather work for an established dollar anount per hour/mile/piece/or whatever.

We need both types to make the world go around; just as we need gung ho career military and liberal pacifists. After my familiarization described at the beginning of this I know now that I want nothing to do with a sales type of work committment.

All I know is that if you google any company, large or small, you will find equally pissed off blogs and a respectable amount of praise blogs. These forums are mostly fodder for disgruntled ex-employees and the unemployed who by their own sabotage are missing the money boat because they adhere to the ***-poor mentality grossly displayed on most "pissed consumer" blogs.

Let's be clear: there is not, has not been nor will there ever be a single company through the course of human history that is going to garner 100% praiseworthy publicity. For those seeking employment opportunities with BLC I say consider the source. If you want accurate, regulated information then contact the BBB or DOI for your state. Please do not fall prey to the self loathing trap set by the unsuccessful.

By the way, BLC has an A+ rating with the BBB. I know this not because I am a BLC agent but rather I took the initiative to research it myself...from reputable sources. I do not mean to come across harshly.

I know from personal experience I almost missed the best opportunity of my life because I fell victim to the 'blog mob'. Bottom line, find unbias advice and opinions before making a decision.

Honestly I feel that they are scam artists. First off, a lady called me from their office and told me she was going to email me the directions three days before the interview.

The called was blocked so I couldn't get a hold of her and she mumbled the name of the company. I needed a job so I just waited for the email that never came.

I just got an email today about rescheduling it because they felt I was a good candidate. I think they are full of it.

Wow..Thanks for this site. Likewise, I put my resume on a few sites and received the "song and dance" email from them about how I would be a "good fit" for the company. I know now not to pursue this.

Thanks to this, and other posts from this site, I just avoided the "interview" for the "sales management" position. This is the second job scam I've come across... I swear, I'm going to become a professional shoe shiner!

i work for bankers the 90 elimination period is what you choose in your policy. the policies have 0 day upto 90 day elimination periods, like car insurance people choose a deductable of $250 UPTO $1500 , you choose for your mom the 90 day elimination period most likely to keep cost down, also bankers does not have nurses on staff, the claims are paid based on YOUR doctors letter stating her health. STOP BLAMING BANKERS

Someone called my 81 year old dad who I live with and wants to come over to my house to meet with him . .they said he had filled out some paperwork which he doesn't remember doing.

Should we even let this guy come over ? .

.I've been hearing a lot of mixed things about them. My dad is already on Medicare as well as a supplemental

after reading these blogs. I will NOT be going to my interview on Wednesday.

Im supposed to have an interview with them on Monday. Is it worth going?

as a former field agent for bankers trust me this is not the 1st time i have heard this! that is the best thing you could of done was to go to the commissioner in your state.

they squirm when they hear that! to get care through bankers they say you can't do 2 of the 5 activities of daily living such as: bathing, transportation, dressing, getting in and out of bed, and using the bathroom. depending on the elimation period on your policy that is what you should pay for until your policy kicks in!

once that policy kicks in you will not have to pay, sometimes you do but they have to file the claims and get your check back! hopefully some of this can help!

hey man sorry to hear about that that is sad really is. I just got back from an interview with them come to find out its all "deferred compensation and commission" 100% them people I feel are scam artists.... good luck with your journey to sue.

crd, I'm sorry to hear about your mom, I lost my step mom this year to the nasty disease.

Get ready, everytime you file a claim, they'll fine a loop hole. My parents had this *** inurance for years, & they never paid out one red cent in LTC. They even refused to pay the Hospice care at the end of her life, supposedly they're excluded from the contract.

Turn the *** into your states commissioner of insurance. They do investigate Bankers as soon as you file a report, plus being a bad report against Bankers, supposedly if the commissioner gets enough complaints, they put Bankers through an audit. If enough complaints are against them, then the outcome maybe Bankers can't sell in your state anymore.

May God Bless your mom and your family.

Well - I just received the first denial letter on my Mom's LTC policy. They said she is "too independent" - she has alzheimers, doesn't have a clue where she is or what day it is but yes, she can still walk, shower and dress herself--guess it doesn't matter that her mind is not working.......I will now try to file an appeal - wish me luck

Jeff: You sound so ignorant. My mother has had nothing but problems with these people...if that is what you want to call them.

Yes do check around...before you buy.

But they prey on the elderly that don't know about doing those things. Call the bbb..they will tell you about this company.

I cancelled my plan with this company in Jan of 2009. They are still taking a payment out of my checking every month.

I have written them,e-mailed them, and contacted my representative. He never called me back.

Help!!!!!!!!!!!!!! :(

Bankers Life is now owned by Conseco Corp and is rated the fifth worst rated in the nation by the Department of justice. They are being sued for the denial of claims like your mom's.

bankers used to be a good company before Coseco took over. Their financial stability is VERY shaky at this time and has a C rating according to Moody's which is scarry for an insurance company. The managers are making a LOT of money and lie, cheat and steal to sell a policy. If they dont make their numbers then the higher ups tell them they are fired and most of them are making over $200,000 per year on average.

Its the money that keeps them lying and cheating. This company is really bad!

If you check other certain companies their names are on the Fortune 500 & 300 and arent even on pissed consumer. Do homework before you give them any money!

Banker's just raised my rate $57 without notice. Upon calling, they said my State had approved it - what does that mean?

I had just extended the time and began paying a larger premium less than 6 months ago.

Are they a financially sound company or not? Thanks

Bankers Life....wow, what can I say about them......Talk to your local assisted living facilities and nursing homes. Ask them if they have good luck with Bankers Life.

You don't have to listen to any of the things that have to say about Bankers Life. Do a little research on your own. I look at the agents that work for them and then compare them to other advisors I know and wow what a difference. Granted there are people out there in any company that are flat out dishonest, but some of the people that you meet from Bankers....they are, how can I say it nicely, another breed of people....for the most part.

The ones that are still honest are probably brand spanking new. People>>>>just because you found a premium that is so much lower than everyone elses.......doesn't automatically mean it is better. Take a little time, do some research, check out the company, CALL YOUR STATE INSURANCE OFFICE AND ASK THEM FOR A REPORT ON THE COMPANIES YOU ARE CONSIDERING!!!!!!!

good luck. Bankers Life is not the only bad egg out there.

Bankers was looked at by 44 states and there was not ONE issue. Bankers does not make the choice YOUR doctor must put in writing that YOUR DOCTOR believes she needs help. Blame your doctor, or brake your moms leg but Don't Blame Bankers

You mother must not be able to perform 2 of six(6) ADLs- activities of daily living; bathing, toileting, dressing, transfering, eating, continence, cognitive. She may well quilify after another meeting with her doctor, make sure you are present and communicate her concerns to her doctor. Also, Bankers is under court settlement to review all LTC claims and pay fines, penalties and pay most all claims.

You can get more unbiased information at www.activeamericans.com

Mom payed Banker's Life Home Healthcare premiums for twelve years and when she needed the help, they used every trick in the book to turn her down. I have read this blog and any other that I can find to search for an answer that could help us.

Finally someone suggested I contact Art Levinson alevinson@***.com. Not only did he get them to honor Banker's Life committment to Mother, he was able to recoup the money we had been paying for her daily home healthcare since October.

Mom payed Banker's Life Home Healthcare premiums for twelve years and when she needed the help, they used every trick in the book to turn her down. I have read this blog and any other that I can find to search for an answer that could help us.

Finally someone suggested I contact Art Levinson alevinson@***.com.

Not only did he get them to honor Banker's Life committment to Mother, he was able to recoup the money we had been paying for her daily home healthcare since October.

For over 2 years, I have been trying to get payment for my mother's Long-term care with Banker's. They can't keep the claims straight, don't contact me and don't pay attention to what is sent them The last letter I received from them didn't even have my name spelled correctly!

or the clam correct that they have been working on. I guess this is SOP for them from other posts on this site.

Glad to hear there are lawsuits against them. I would like to know anyone from Oklahoma that is also needing help.

Bankers Life has turned the filing of claims and the pursuit of "service" into a Kafkaesque nightmare that is shameful since it impacts the dignity of the elderly and their families and caregivers when they are most vulnerable. Bankers Life is institutionalized theft and abuse.

HOw can this be done to the "nation's greatest generation"? Where is the oversight?

Bankers Life has basicly stolen $70,000 from my mom in long term care payments over the last 30 years. They have denied her claim and .looking for a class action suit also, please could someone help us all get this rolling?

My mother is in memory care. We had to fight BL to allow the claims they denied on the basis that we could not prove level of care.

At that time the facility did not provide itemized statements so we had provide the contract detailing her care and were still denied. We didn't have Steven Gunn but we had my sister who called everyone in BL until she finally reached the agent who reviews claims. She finally wore her down and we have received all but one month's claim.

Don't give up...push back! No one under the stress of caring for an elderly parent should have to endure this!

This is becoming almost the standard procedure for long term care insurance companies unfortunately.

My business associate Steven Dunn had the same thing happen to his father about 5 years again but he's a lawyer so he whipped the insurance companies butt in court and he has made something of a name for himself in Florida by getting a Supreme Court of Florida ruling that basically says that anytime the insurance company uses ambiguous language in the contract it is to be read in favor of the beneficiary not the insurance company. He's whipped insurance butts pretty regularly since his first family court case!

He has a website with videos of him talking about all aspects of the long-term care insurance longtermcarelawoffice.com. It's worth a look.

This might be of help to some of you folks...certainly hope so as assistance to fight this is needed: Government Action(s)As of March 30, 2008, Bankers Life and Casualty Company with Conseco Senior Health Insurance Company entered into a Regulatory Settlement Agreement with the Commissioner of the Florida Office of Insurance Regulation, the Director of the Illinois Division of Insurance, the Commissioner of the Indiana Department of Insurance, the Commissioner of the Pennsylvania Insurance Department, and the Commissioner of the Texas Department of Insurance, and each of the remaining states and the District of Columbia that agree to adopt the agreement. According to a North Carolina Department of Insurance news release, the settlement, which arose after regulators uncovered a pattern BBB Definition: pattern - More than 2 complaints involving the same allegations usually within 12 months that are significant in relation to the company's size and volume of business.

of problems with the company Conseco, Inc., resulted in a $2.3 million fine and an additional $30 million in claims-handling improvements and restitution. The settlement involves Bankers Life and Casualty Company, as well as Conseco Senior Health Insurance Company, two Conseco subsidiaries, and covers claims filed from January 1, 2005 through April 30, 2007. Consumers who filed a claim with either of these two companies which was later denied may be eligible for a review and reversal of that denial. Policyholders should call Conseco at 1-86*-***-****.

Regulators found that: -Investigations of pending claims were not handled in a timely manner; -Claim files were not properly documented or maintained; and -Timeframes for company responses to claimants did not adhere to applicable regulations. According to the terms of the settlement, Conseco Senior Health Insurance Company, which is not actively writing new policies, will automatically review 1,112 claims that were initially denied; it will provide notices to another 18,000 policyholders covering 49,000 claims that may have been partially denied or subsequently denied after initial payment; and will set up a toll-free call center for all claimants who believe their claim settlement was not handled properly. The multi-state investigation found that the primary problems in most cases were delays in claim payments rather than outright claim denials.

In the case of Bankers Life and Casualty Insurance Company, which is writing new policies, the investigation uncovered inadequate marketing and sales compliance issues. This multi-state examination was coordinated with the National Association of Insurance Commissioners' (NAIC) market analysis working group and was conducted on behalf of more than 40 participating states.

No way to correct after the posting, Christi, that's www.abc6.com story out of Rhode Island, there's Tacoma, WI Fox story on Bankers Life and Casualty Company, and more to come!