Product: Bankers Life And Casualty Company Life Insurance Clear all filters (121 of 121 reviews match)
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ive tried over and over to explain my issue with your company, and the more I do , the more doors get shut on me . ive been calling about this issue for two years, and the agent at the time when my mothers policys were started ( Earl Hartman) out of the fresno , ca...
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Review
#1609427 Review #1609427 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
1.2
Details
No words for how upset I am. Mom had a policy since 1951 (my dad worked for BL from 1951 through at least 1969). She died in March, I she had made me the beneficiary as one of my brother's had passed in 1996, the other had borrowed lots of money, so she changed to...
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Review
#1522515 Review #1522515 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Cons
  • This company made no effort to pay what was due
  • Claims process
Reason of review
Poor customer service
Loss
$667
Preferred solution
Let the company propose a solution
Tags
  • Bankers Insurance

Bankers Life And Casualty Company in Longmont, Colorado - Overcharge on life insurance policy...among other things

My parents recently moved to an assisted living facility. My father has a long-term plan with them that we are just starting to access, my mom was told and sold a long-term care plan put it appears she was sold a convalesent plan only. The problem with with a $10000.00 life insurance policy. The policy was written in 2005, the annual premium payment has been $1400.00 per year. As of today, they have paid in excess of $19000.00 for a $10000.00 policy. At the end of the 20 year term they will have paid $28000.00 for a $10000.00 policy. Needless to say, we are cashing out the policy and I have written to the state insurance commission reporting this. I realize my parents should have been more aware of what they were paying for however, this is fraud, plain and simple.
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Review
#1464798 Review #1464798 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Reason of review
Pricing issue
Loss
$9600
Preferred solution
Full refund
Currently trying to work the out but agent not as available. Finally said our policies had auto ability to fund loans to keep policies funded. I had requested Surrendering several policies as we could not afford them. Was told they could work with us and not to worry....
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1 comment
Anonymous
#1612805

If you purchased "whole life" or "universal" , you may well have the ability to draw on the policy's cash value to make future installment payments. They will call it a loan against your policy and charge a nominal annual interest, but the current premiums will be paid and the policy remain valid.

That is what I do with my life insurance (whole life, universal) ; I paid the premiums for several decades and now use the cash balance to pay the coverage - it should last until I die without another payment. If you have "term" insurance, you're in trouble.

Review
#1423548 Review #1423548 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Reason of review
Problem with delivery
I have called, left messages and no one ever answers the phone. I have sent them change of phone on every bill for a year and you have never changed it. Your representative in charleston wv never answers her phone she sent a birthday card no phone number or return...
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Review
#1295882 Review #1295882 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Reason of review
Poor customer service
Mom, has been paying her policy. Actually it was coming right out of her Bank account. Her policy # {{Redacted}}. For Jean McKinstry. We found out today, that the policy has ended. I really don't know what is going on with it. She is at the "Pines Health and Rehab"...
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Review
#1270566 Review #1270566 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Pros
  • How the agent kept in touch about what ever we needed
Reason of review
Return, Exchange or Cancellation Policy
Loss
$2500
Preferred solution
Let the company propose a solution
1.2
Details
My mother has had a long term supplemental policy since 2003 with this company.Her premium was over $700 a month so one can imagine how much money she paid out into her policy. When it came time to payout (about $9000, far under her cumulative premium over 14 years),...
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1 comment
Anonymous
#1481728

I am 76, now have Parkinson's, and after paying more than $18,000 to BL (they keep the interest of course), I too cannot get reliable information, only the run around. I am told different stories, especially since the Customer Service is in Jamaica. Does anyone know of a consumer lawsuit?

Review
#1205105 Review #1205105 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Cons
  • Chicago staff
Reason of review
Warranty issue
Loss
$9000
Preferred solution
Let the company propose a solution
We were going to get a Life Policy on me.The Agent we were working with was very nice and enjoyed him helping us. He gave us what our life policy would be and we wrote out a check for the first payment . The check was cashed but no policy. The next payment was double...
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Review
#1140178 Review #1140178 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Reason of review
Pricing issue
1.5
Details
After 20 year my husband paying his policy 990124273 they do not want to paid his benefict the last excuse is that he have to be 2 year without working WHO IN HIS RIGHT MIND THAT LEAVE CHECK BY CHECK IS GOUNG TO BY A POLICY LIKE THAT HIS POLICY WAS THAT THEY WILL PAY...
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1 comment
Anonymous
#1330171

Typical insurance rip off. They promise you things but if you don't read the fine fine print you don't know the truth. Never ever trust an insurance agent they'll tell you anything to sell you their ***.

Review
#1047512 Review #1047512 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Reason of review
Problems with payment

Contact Bankers Life And Casualty Company Customer Service

Mailing Address:
Bankers Life and Casualty Company
111 East Wacker Drive Suite 2100
Chicago, Illinois 60601-4508
United States
Phone:
(800) 231-9150
All Bankers Life And Casualty Company Contacts

Bankers Life And Casualty Company Reviews

  1. 23 reviews
  2. 9 reviews
  3. 2 reviews
  4. 4 reviews
  5. 2 reviews
Bankers Life And Casualty Company reviews
1.0
Details

Update by user Oct 11, 2016

I talked with the agent Jeffery mcwherter today and he stated the company is issuing a check today. Im not holding my breath.

Update by user Oct 11, 2016

Talked today with the agent Jeffery mcwherter and he stated bankers is sending out a check today

Original review posted by user Oct 11, 2016

took out a life policy when I received the policy it was not what I wanted.returned policy to bankers in downtown Chicago in person within the thirty days of receipt.I paid $80000.00 up front for the policy. Policy stated if canceled my money would be refunded in full...
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1 comment
Anonymous
#1270401

man...it took him the same day to respond to your voicemail.

how long should you expect to wait, 1 maybe 2 hours for a return call?

Review
#934496 Review #934496 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Cons
  • Runaround
  • No regard for customers
Reason of review
Poor customer service