New Reviewer

Cancel heath insurance

My father passed away and his health insurance policy needs to be cancelled
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ID
#1844773 Review #1844773 is a subjective opinion of poster.
Location
Hilton Head Island, South Carolina

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Verified Reviewer
New Reviewer

Terrible response time

I have waited since April 2019 for a copy of a new life ins. policy I took out. I've called and emailed many people to resolve this issue. When you call the local office in Greenville SC all you get is a recording. So sorry I ever dealt with them.
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ID
#1816146 Review #1816146 is a subjective opinion of poster.
Cons
  • Runaround
  • Customer service - poor
Preferred solution
Deliver product or service ordered

About my policy

I have been since December trying to get reinburst because my fincee wasn't able to get his life insurance. I haven't received a check yet and was told yesterday January 29,2020 that a check still hasn't been issued.
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ID
#1776834 Review #1776834 is a subjective opinion of poster.
Location
Lansing, Michigan
Service
Bankers Life And Casualty Company Life Insurance
New Reviewer

Steer clear of this company

Parents have been paying LTC premiums for years, finally at point of use. Have been trying for 3 months to receive reimbursements. Have tried calling the 800-621-**** number. It's a call center located in the Philippines. Can't understand a word they say, plus they have no idea what they are doing. They have hung up on me twice. Send e-mails and get conflicting responses via letters. Very frustrating. Getting ready to contact some lawyers to see what they can do. STAY CLEAR OF THIS COMPANY!!!!!
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ID
#1758288 Review #1758288 is a subjective opinion of poster.
Location
Tucson, Arizona
Service
Bankers Life And Casualty Company Claim
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer

Work with the local branch

amazing results by working with the local branch to resolve issues
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ID
#1750482 Review #1750482 is a subjective opinion of poster.
Pros
  • Called back in a timely manner
  • Work environment
Reason of review
Good customer service
New Reviewer

HEALTH INSURANCE

I was with Bankers Life And Casualty Company for 3.5 years for secondary health insurance (Med Gap). it this period I received numerous calls from collectors on behalf of physicians and health institutes since Bankers fell to pay its dues. Since I moved to AARP, I have not even one call from collectors. Also my yearly payments of this service was cut by $3,600.
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ID
#1742664 Review #1742664 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Reason of review
Problems with payment
Loss
$10000
Preferred solution
Full refund

DO NOT WORK THERE!!!

I was offered a health and life insurance job at this company about ten years ago. They insisted that I start working there before I had the opportunity to sit for my national exam. A hiring rep assured me that I would get paid while I was on the job training, while I made arrangements to take my exam. The rep knew that I had to jump on a plane to get there and make housing arrangements, but did not care. Due to time constraints, many other new hires and myself somehow found a place to stay until we were able to figure the rest out. Anyhow, since the training started at 8:30 AM and lasted into the night, which includes take home study material and an online homework requirements. I did not have time to take the national exam. I was forced to ride around with a temporary license and could not travel without a licensed agent. Then, the company said that no one without a license could get paid. Nor get money for travel expenses. Then to make matters, I could not choose which policy I wanted to sell. Furthermore, one of the owners got jealous of me because I was able to book my appointment calendar up, when he was unable to. He felt threatened and got me fired based on the suspicion that I was not reading from the script. This was even though he personally stood over me. The overall experience was mind blowinging and I wish that I would have sued them for breach of contract. Thus, from what I heard. Everyone who worked there soon quit because who wants to work for free for a for profit company. How do they say it? Slavery is OVER!!
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ID
#1702587 Review #1702587 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Life Insurance
Cons
  • No training salary
  • Runaround
Reason of review
It happened in 2010 and I never sued when I should have.
Loss
$2
Preferred solution
Close your doors for business before you put someone else in a life threatening situation
New Reviewer

BIGGEST MISTAKE

I don’t have the time to type all the wrong things with this. this total shame/pyramid screen will screw you over before you even have a chance to take advantage of the “training”. They will eff anyone over for not that much money. They teach you how to dance around compliance. That is how they “make the money”. By “helping people” they do not help anyone but their pocket books
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ID
#1683212 Review #1683212 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Sales Representative
Cons
  • Lies from customer service
  • Runaround
  • Fake interview
Reason of review
Work Experience or Job Application
Loss
$5
Preferred solution
Stop screwing people over

Very pushy people

Showed up at my house unannounced and uninvited trying to push their way in to sell insurance I did not want. Told him to leave and don’t return.
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ID
#1675510 Review #1675510 is a subjective opinion of poster.
Location
Waterbury, Connecticut
Service
Bankers Life And Casualty Company Sales Representative
I’d lump them in the insurance mlms. I was looking on indeed. Bankers life contacted me and set up an interview. I went to the 1st interview thinking it would be a normal style interview. I was lead into a room where a bunch of other people were also waiting for an...
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ID
#1663123 Review #1663123 is a subjective opinion of poster.
Service
Bankers Life And Casualty Company Sales Representative
New Reviewer

Bait and switch

Woman called on friday to make an appointment about dropping off information about medicare for 10:00 on saturday (her phone number 515237****). On saturday i missed a call from a guy (515450****) at 9:00 a.m. that HE wanted to come early. NOT MY IDEA OF DOING BUSINESS! NEVER BANKERS LIFE!!
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ID
#1653955 Review #1653955 is a subjective opinion of poster.
Location
Ankeny, Iowa
Service
Bankers Life And Casualty Company Health Insurance
Reason of review
Bad quality

Long term care insurance questions

It seems for months I couldn’t get our bankers check. But now we’ve got it and I am not pissed. The only thing is is that our checks are to the First of the month. So it took forever to get my check I have to say your staff was wonderful.
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ID
#1643810 Review #1643810 is a subjective opinion of poster.
Location
Woburn, Massachusetts
Service
Massmutual Long Term Disability Insurance
Reason of review
Good customer service
ive tried over and over to explain my issue with your company, and the more I do , the more doors get shut on me . ive been calling about this issue for two years, and the agent at the time when my mothers policys were started ( Earl Hartman) out of the fresno , ca...
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ID
#1609427 Review #1609427 is a subjective opinion of poster.
Location
Fresno, California
Service
Bankers Life And Casualty Company Life Insurance
New Reviewer

CLAIMS

I am needing a fax number to send claims to please.
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ID
#1609208 Review #1609208 is a subjective opinion of poster.
Location
Paramus, New Jersey
New Reviewer

You paid out to a dead person

my mother had a policy with bankers since 2008 she had 3 of them. she has now passed when I tried to collect on it, I was told it was paided out to my brother that died year before my mother passed, and now they wont return any of calls I showed them the death certifated of my brother their mouths dropped ,
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ID
#1598889 Review #1598889 is a subjective opinion of poster.
Location
Fresno, California
Service
Bankers Life And Casualty Company Claim
Reason of review
paid to a dead person
Loss
$3500
Preferred solution
Let the company propose a solution