Bankers Life And Casualty Company
Reviews and Complaints
Slow claims processing and delay tactics
- Agent i have is great
- Price and value is inline with others
- Customer youwontgetanyhere service
Preferred solution: Apology
User's recommendation: Beware. Our Agent is great, but I'm not sure about the company.
Tax 1099’s
Tax 1099
User's recommendation: Thank you
Fake interview, mlm style business model, bait and switch tactics to target the elderly
I’d lump them in the insurance mlms. I was looking on indeed.
Bankers life contacted me and set up an interview.
I went to the 1st interview thinking it would be a normal style interview. I was lead into a room where a bunch of other people were also waiting for an interview. The room was filled with 70” TVs and iPads and other expensive electronics and prizes.
They talked about the job to all of us which mostly focused on all the sales insensitives surrounding us that were so much they had to store them there and free vacations for top earners and how he just got a 50k bonus check from the company.
At the end they had us take quiz/survey type things that tell how good you’d be at the job and what kind of sales person you’d be.
For the second interview I was told I “aced the test”...I’m sure now everyone did. The second interview didn’t want to know anything about me or my work history.
It was just them asking me for my questions so they could brag while answering them.
Then I got a 3rd interview where I was told they’d love to have me. But my license wasn’t enough. I ended up paying out of my pocket for their online company and product specific training.
Once I paid for and completed that I started working. I was an independent contractor with no wages or PTO or benefits.
Yet I was required to be In The office cold calling people from 745 am to 4 pm but couldn’t leave at 4 pm without a speech about how I can’t succeed And am not dedicated enough if I don’t stay late (keep in mind I had a baby at home and was not an employee I was an independent contractor with no w4 and no compensation or overtime for paying late pick-up fees to do so at the daycare and not being home with my baby)
I also had to pay monthly fees to use their office supplies since I wasn’t an employee even though I was literally required to be there and use their stuff.
I noticed all the big expensive prizes were gone and then noticed it was empty boxes kept in a back closet and carried to the interview room for their presentations where they then told interviews that they had so many prizes and insentives that they had no choice but to store them in the conference/ interview room.
They started asking if I knew anyone else that would want to get their license and join. They wanted me to make a list of family and friends in the job market so they could reach out.
I made $45 in a month there and spent more than that to start. Not to mention all the gas from forcing me to spend my nights and weekends driving to a town 2 hours away to cold door knock with no pay since. And the you’re not trying hard enough or dedicated enough speech for the 2 days I couldn’t drive to the town 2 hours away for cold door knocking sales because I didn’t have the gas money because there was no paychecks and I had to buy diapers for the baby.
And the list of addresses was from some database of all people in that zip code over the age of 65.
They target the elderly in lower income areas with fixed incomes trying to talk them into buying or switching insurance. It’s a bait and switch. I had to read from a script saying that there have been changes to their Medicare and to start suggesting appointment times to come drop off their information about it until either they finally agreed to a time or hung up.
There was never any changes to their Medicare. We had to say that to scare them to get our foot in the door and once at their house start trying to talk them into buying life insurance and stuff that had nothing to do with their Medicare.
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Verified ReviewerTerrible response time
- Runaround
- Customer service - poor
Preferred solution: Deliver product or service ordered
Cancel heath insurance
Steer clear of this company
Preferred solution: Let the company propose a solution
Work with the local branch
- Called back in a timely manner
- Work environment
DO NOT WORK THERE!!!
- No training salary
- Runaround
Preferred solution: Close your doors for business before you put someone else in a life threatening situation
About my policy
BIGGEST MISTAKE
- Fake interview
- Runaround
- Lies from customer service
Preferred solution: Stop screwing people over
HEALTH INSURANCE
Preferred solution: Full refund
Bait and switch
Very pushy people
Long term care insurance questions
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