Bankers Life And Casualty Company
Reviews and Complaints
No payout
My mother has had a long term supplemental policy since 2003 with this company. Her premium was over $700 a month so one can imagine how much money she paid out into her policy.
When it came time to payout (about $9000, far under her cumulative premium over 14 years), Bankers life claimed she was in a six bed facility, not a ten bed facility like the policy stated. When I sent them proof that there were two buildings attached (12 beds) they then claimed that since there were two separate licenses on two buildings (same company though) they would not pay out. This company is only interested in taking premiums, not doing the right thing. Do not buy a policy from them!
They will find a way to avoid a payout. Read the very fine print.
- Chicago staff
Preferred solution: Let the company propose a solution
They come to door univited
It sucked
Fraud does not live up to contract
I talked with the agent Jeffery mcwherter today and he stated the company is issuing a check today. Im not holding my breath.
Talked today with the agent Jeffery mcwherter and he stated bankers is sending out a check today
Policy stated if canceled my money would be refunded in full within twenty days. Its been forty days and company says they know nothing about the eighty thousand. Continue to stall me and say the person I handed the policy to at their office doesn't exist. I notified the Illinois dept of insurance.
The agent was a Jeffery mcwherter.
Have not heard from him was only able to leave message. Do not deal with this company
- No regard for customers
- Runaround
Do Not Buy Long Term Care From Bankers Life
- No regard for customers
- Waiting for service
- Not able to do math to figure out payments
Bankers Life And Casualty Company - Premium Billing Review from Ingleside, Illinois
I'm having trouble getting someone to contact me I want to change banks and need info from my agent who has been fired but no one else will text me I don't have vocal cords
Very unhappy with this company. Poor service and not able to get bills paid with our long term care policy.
Preferred solution: Let the company propose a solution
Document request
I have been calling Banker's Life since Februray 15, 2016 regarding a claim check that we never received and they are telling us it has been cashed. I requested a copy of the back of the check but after 6 phone calls, I keep getting different stories as to when it will be processed and mailed out.
Tried asking for a supervisor but of course she is on the other line and has no idea when she will be finished. We all know how that will end-no call back.
This company says they can't just fax or email it-is that crazy? This is a simple request.
- Lies from customer service
Preferred solution: Send me the document I am requesting!
Avoid this rip off company!
Bankers Life And Casualty Company - Life Insurance Review from Charlotte, Michigan
Getting claims paid fairly is a joke!
- Customer service - poor
- Deceitful
- Poor representation
Preferred solution: Deliver product or service ordered
Client - Very disappointed
- Customer service - poor
- Ripping off seniors
Deceptive waste of time
- Deceitful
- Hiring practices
- Ponzi scheme
Preferred solution: Let the company propose a solution
Review in Life and Casualty Insurance category from Chicago, Illinois
Why are you still charging premiums for my Dad who died in 2012?
- Lies from customer service
- Poor representation
- Ripping off seniors
Preferred solution: Let the company propose a solution
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I am 76, now have Parkinson's, and after paying more than $18,000 to BL (they keep the interest of course), I too cannot get reliable information, only the run around. I am told different stories, especially since the Customer Service is in Jamaica. Does anyone know of a consumer lawsuit?