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1 comment

My mother has had a long term supplemental policy since 2003 with this company. Her premium was over $700 a month so one can imagine how much money she paid out into her policy.

When it came time to payout (about $9000, far under her cumulative premium over 14 years), Bankers life claimed she was in a six bed facility, not a ten bed facility like the policy stated. When I sent them proof that there were two buildings attached (12 beds) they then claimed that since there were two separate licenses on two buildings (same company though) they would not pay out. This company is only interested in taking premiums, not doing the right thing. Do not buy a policy from them!

They will find a way to avoid a payout. Read the very fine print.

Product or Service Mentioned: Bankers Life And Casualty Company Life Insurance.

Reason of review: Warranty issue.

Monetary Loss: $9000.

Preferred solution: Let the company propose a solution.

I didn't like: Chicago staff.

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I am 76, now have Parkinson's, and after paying more than $18,000 to BL (they keep the interest of course), I too cannot get reliable information, only the run around. I am told different stories, especially since the Customer Service is in Jamaica. Does anyone know of a consumer lawsuit?

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