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New Reviewer

Interview Scam

I was contacted by Bankers after they "picked up my resume on CareerBuilder" to be invited for an interview. Nothing wrong with that, however here are the warning signs: 1. The person contacting me sounded like she was reading from a script. She was unable to give...
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1333 comments
#1752694

I’d lump them in the insurance mlms. I had just gotten my insurance license and was looking on indeed.

Bankers life contacted me and set up an interview. I went to the 1st interview thinking it would be a normal style interview. I was lead into a room where a bunch of other people were also waiting for an interview. The room was filled with 70” TVs and iPads and other expensive electronics and prizes.

They talked about the job to all of us which mostly focused on all the sales insensitives surrounding us that were so much they had to store them there and free vacations for top earners and how he just got a 50k bonus check from the company. At the end they had us take quiz/survey type things that tell how good you’d be at the job and what kind of sales person you’d be. For the second interview I was told I “aced the test”...I’m sure now everyone did. The second interview didn’t want to know anything about me or my work history.

It was just them asking me for my questions so they could brag while answering them. Then I got a 3rd interview where I was told they’d love to have me. But my license wasn’t enough. I ended up paying out of my pocket for their online company and product specific training.

Once I paid for and completed that I started working. I was an independent contractor with no wages or PTO or benefits. Yet I was required to be In The office cold calling people from 745 am to 4 pm but couldn’t leave at 4 pm without a speech about how I can’t succeed And am not dedicated enough if I don’t stay late (keep in mind I had a baby at home and was not an employee I was an independent contractor with no w4 and no compensation or overtime for paying late pick-up fees to do so at the daycare and not being home with my baby) I also had to pay monthly fees to use their office supplies since I wasn’t an employee even though I was literally required to be there and use their stuff. I noticed all the big expensive prizes were gone and then noticed it was empty boxes kept in a back closet and carried to the interview room for their presentations where they then told interviews that they had so many prizes and insentives that they had no choice but to store them in the conference/ interview room.

They started asking if I knew anyone else that would want to get their license and join. They wanted me to make a list of family and friends in the job market so they could reach out. I made $45 in a month there and spent more than that to start. Not to mention all the gas from forcing me to spend my nights and weekends driving to a town 2 hours away to cold door knock with no pay since.

And the you’re not trying hard enough or dedicated enough speech for the 2 days I couldn’t drive to the town 2 hours away for cold door knocking sales because I didn’t have the gas money because there was no paychecks and I had to buy diapers for the baby.

And the list of addresses was from some database of all people in that zip code over the age of 65. They target the elderly in lower income areas with fixed incomes trying to talk them into buying or switching insurance

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ID
#192456 Review #192456 is a subjective opinion of poster.
Location
Newark, New Jersey

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Verified Reviewer
New Reviewer

Life insurance cash out

I never received a reply from bankers life and would really like to hear from them about this situation
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ID
#4101111 Review #4101111 is a subjective opinion of poster.
Location
Hedgesville, West Virginia

Clown showed up at my door

One of them showed up at my door uninvited wanting to sell insurance. Starts off showing me pictures of his family waisting my time. Then he starts fishing for all kinds of financial information. I thru him out. Never let anyone on your property unannounced. Especially them.
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ID
#3554279 Review #3554279 is a subjective opinion of poster.
Location
Waterbury, Connecticut

Form 1099

My required minimum distribution for 2021 was not handled correctly; it was much less than it should have been. I requested a retroactive amendment to bring the rmd up to what it should have been. Instead of a retroactive amendment, I received my rmd for 2022. A note;...
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ID
#3475678 Review #3475678 is a subjective opinion of poster.
Location
Lynnwood, Washington

Required Minimum Distribution

My required minimum distribution for 2021 was not handled correctly; it was much less than it should have been. I requested a retroactive amendment to bring the rmd up to what it should have been. Instead of a retroactive amendment, I received my rmd for 2022. A note;...
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ID
#3442695 Review #3442695 is a subjective opinion of poster.
Location
Lynnwood, Washington

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Verified Reviewer
New Reviewer

I have waited four months for My deceased Mother’s life insurance check. I have spoken with many folks and have received many promises about Delivery dates.

I have waited four months for My deceased Mothers life insurance check. I have spoken with many folks and have received many promises about Delivery dates. Two months ago it was sent to the physical address instead of my mailing address. That was my error. I should have received it to the correct mailing address a week later. Still two months since and I have not received it yet. Please check into this issue and hopefully it can be resolved quickly if it is put into the right peoples hands. Thank you, Debra Ownby for: Mildred Ownby deceased Policy number is 106**** and last 4 digits of S/S is 1085. 509-953-****
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ID
#3273785 Review #3273785 is a subjective opinion of poster.
Location
Spokane, Washington
Loss
$5
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Inadequate customer service and claim payments

Update by user Feb 08, 2022

I was contacted by the company and instructed to have their form completed and submitted along with the regular bill. We did so and still have not received a check since September 2021.

I believe that they are stalling us to the extent that we give up.

Unfortunately, we don't have that option. Our mother's well being is the focus and motivation to keep us trying.

Original review posted by user Dec 17, 2021
It's unfortunate that the automated system routes the phone calls to the Philippines. The attendants are ill-equipped to handle any issues relating to the interpretation of an actual policy and have no authority to do anything but look at the script on their screens. When you ask to be transferred to the U.S., they hang up on you. In addition, the standard recording claims to process claims in 14 days. Currently, we have been waiting for reimbursement for a claim submitted on November 5, 2021. 42-days to process a claim is unacceptable. If I knew this was the type of service I would receive once I started to utilize my policy, I would have never entertained doing business with this company. I will make sure that when my clients ask me for a decent long term insurance policy, I WILL NOT RECOMMEND BANKERS LIFE AND CASUALTY INSURANCE COMPANY. My next step will be to file a formal complaint with our state's insurance commissioner's office.
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ID
#3170798 Review #3170798 is a subjective opinion of poster.
Location
Daytona Beach, Florida
Pros
  • There no pros here
Cons
  • Non responsive way customer service treats phone calls
Preferred solution
Deliver product or service ordered
New Reviewer

ABSOLUTE Dissatisfaction